Tracking service provides end-to-end item tracking. This article provides in-depth information on how to use the service, what information the service provides, and more convenient ways to access your item’s tracking information.

The type of tracking and delivery information available is based on the class of mail or add-on services you purchased at the time of mailing. Whether you are the sender or recipient, you can track your item

Once you enter the tracking number of an item(s) into the Tracking® website, you can review the latest status of that item. Depending on the status, origin and destination, and the class and services of the item, you may be able to take a number of different actions if available. You can find the item’s tracking history and see what kind of services and features are associated with it. You can request emails and/or text messages about your item or a Proof of Delivery email. You can also leave instructions for the carrier on where to leave your mailpiece if no one is available to accept it.

You may not receive any updates, status emails, or texts if there are no new shipment updates or if the email address entered was incorrect. To be certain that you are experiencing an issue, visit the Tracking page and enter the tracking number. If no new event information is available, then there would be no messages for us to send. If there is new event information and you haven’t received it, then try submitting another notification request.

When checking the status of your item, you may see a message about the Expected Delivery Window (ExD™). This window is a 2-hour slot of time when you can expect your package to arrive. Delivery within that time is not guaranteed; however, you may still receive your item by the end of the day if it does not arrive within the expected time slot. We are tracking for updated information.